Firstcry Head Office Address, Complaint Phone Number, Customer Care, Email Address, and More

FirstCry is an Indian e-commerce business based in Pune, launched in 2010 and initially focusing on baby product retail. As of January 2020, the company boasted a network of more than 380 stores across India, with its first outlet opening in Srinagar that same year. It also recently completed its series E round of financing. In 2016, FirstCry acquired BabyOye from the Mahindra Group for ₹362 crore (approx. US$55 million in 2020) which now operates as, a FirstCry Mahindra Venture.

The company has also acquired the playschool business Oi Playschool. Further, we have Head Office Address, Complaint Phone Number, Customer Care, Email Address, and More.

Firstcry Address

The company headquartered in Pune, Maharashtra but has many stores around the country. Please note Head Office Address: Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune-411001.

The Headquarters Address is the same as above. Contact Numbers

The company is available at various numbers for all customers. You should try the following numbers to solve your complaint or make suggestions or any other things. Please note Customer Care Phone Number: 020-67297800 (From 9am to 8pm IST).

  • Toll Free Number: Not Available (You could ask for call back from
  • Customer Care Number: 020-46608100 (From 9am to 8pm IST)
  • Return Products/Helpline Phone Number: As Above
  • Firstcry Customer Care Toll Free: As Above Email IDs and Official Website

Please note Email Address (Franchisee Enquiry):

Here is Email Address (Customer Care):

Read Also: Head Office Address, Complaint Phone Number, and More

Products Offered by

  • Baby Clothes
  • Kids Clothes
  • Footwear
  • Toys, Books & School
  • Diapering
  • Feeding and Nursing
  • Bath & Skin
  • Health & Safety
  • Gear and Nursery
  • Moms and Maternity
  • B’Day and Gifts


FirstCry is a private e-commerce website that provides online shopping services in the English language. It was founded in 2010 by Supam Maheshwari, Amitava Saha, Prashant Jadhav and Sanket Hattimattur and is based in Pune, Maharashtra, India. It serves customers primarily in India. The company is owned by BrainBees Solutions Pvt Ltd and is led by CEO Supam Maheshwari. It offers a range of e-commerce and internet services, including online shopping, retail and related services.

In 2020, the company’s revenue increased to ₹897 crore (US$110 million). The company has over 2000 employees (as of 2021) and requires users to register for an account before making purchases. The website is available at and allows commercial transactions

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